Disturbance in the force

UPDATE 2:21 PST

And we’re back. We’ll get to detail later and just want to keep an eye on things for a while.

UPDATE 8:42 PST

First off, thanks for the patience. Been a long day for us here. The good news is that we’re on the path to recovery. The bad news is it’s still going to be a bit more time. We’ll give a more detailed breakdown once we’re back.

UPDATE 2:26 PST

We’ve discovered a number of data inconsistencies we’re working through at the moment. The site should be back up later this evening once we’ve reconciled what we can. Thanks

- Yan

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59 Comments

amphore  on September 26th, 2009

This can happen > but > no information about > 18 hours > bad bad service !!!!!!!!!!!!!!!

John (Human3rror)  on September 26th, 2009

so sad. i need music in my brain!

iDandrea  on September 26th, 2009

I am sure that rather than spending time articulating what they are working on at the moment, they are spending this time working out the problem.

spreiselbeerle  on September 26th, 2009

Thanx Yan for the info. d;.p

bradysbeau  on September 26th, 2009

damn i hate that this happened sat w/ no blip? might as well be workin…

jenhintz  on September 26th, 2009

So is this your regular error message in this screenshot (linked below), or was this a hacking?
http://www.flickr.com/photos/jen_hintz/3955795588

Yan  on September 26th, 2009

@jenhintz yes that’s our normal 500 page - meant to be a joke obviously.

BoChica  on September 26th, 2009

Sighhhhh….come on, you guys know that we’re Blip addicts! Just kidding (maybe).

rock2monster  on September 26th, 2009

i REALLY like the way BoChica looks. i mean that. oh, is blip down?~rock2themonster~

plotek  on September 26th, 2009

courage and thks for the work!

anonymous  on September 26th, 2009

Check out ListeningToo.com, they’re up and it looks to be brand spankin’ new

BoChica  on September 26th, 2009

Awwww…rock2monster you’re making me blush! LOL

toreo  on September 26th, 2009

i miss my blip :(

Jaye Valentine  on September 26th, 2009

Your error page is made of awesome. Scared the crap out of me at first, and then I laughed my fanny off. Well done. :-)

Hope you’re back online soon. I want my, I want my, I want my blip.fm.

myownghost  on September 26th, 2009

That 505 error page was the funniest thing I’d seen in a long time. I particularly loved the snack break!
Btw, thank you for such a pleasurable site.

DukeMcdonald  on September 26th, 2009

How dare the team that brings us this free service not communicate with us every second. The owner of this free service should give us our money back!

DTM  on September 26th, 2009

Thanks for the info Yan. The error age is 10/10. Hope to see Blip.fm back up and running soon!

DTM  on September 26th, 2009

*e-r-r-o-r p-a-g-e (sorry)

rxrx1776  on September 26th, 2009

I think Blip is a pretty cool guy. Eh is undergoing maintenance and doesn’t afraid of anything. \(^_^)/

lust  on September 26th, 2009

nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

nvaquero  on September 26th, 2009

So, is there any place similar to blip.fm?

pokhadot87  on September 26th, 2009

hmm, people already bailing out and looking for other services, tough crowd

Smile86  on September 26th, 2009

I’m sooooooo bored without blip, I want a job at the Blip.fm offices. But then I’d have to quite my band. Get it working or send me a prescription for Methadone!!!!

SandroC  on September 26th, 2009

At last, I understand… I’m addicted!!!

ContactDaveL  on September 26th, 2009

I really do understand the frustration out there. I was looking forward to blipping as all of you.

It is unfortunate that technology in this context is quite vulnerable to a number of situations, and scenarios. Things happen, and that is not a reflection of how the service should be judged.

The purveyors of this service responded, and are continuing their response on a Saturday night.

The response at times like this is a gigantic factor in judging service.

Thanks for a great service, blip.fm! Keep up the good work, and we’ll catch you when all is ready to go, again.

@briangreene  on September 26th, 2009

To put the record straight as I see it and blip.fm can speak for itself. it wasn’t 18hrs w/o communication on the problem. It was 8hrs down when communication happened. Blip went down at 00.07 PST in my estimation and into the weekend it was the wee hours of Saturday morning. 8 overnight hours. So hats off to blip team for getting on the case so fast. I am not trying to spin a bad situation good. 8hrs response delay at the weekend is not bad.

The other thing I notice here and the tweets that are flying around. The anger over the outage is proportional to the love/addiction that people have for the platform. I can only see good in this. For all blips outages and Feb 14 2009 was a bad day too, it is nowhere near the fail whale days of twitter.

So guys, stability over availability - when you’re ready with the best social music platform on the web, lets us back on to play tunes to our friends. we love you blip.fm

skunk63  on September 26th, 2009

5 err O r 5 = such a long track!!!!!!

pokhadot87  on September 26th, 2009

well said @briangreene

AdSprad  on September 26th, 2009

I sense the force is strong with this one. My withdraws are duely noted in your reply email. BY THE POWER OF GREY SKULL you shall win this battle.

Fazio  on September 26th, 2009

Blip has the coolest error message on the Internet. That was probably the first time I laughed when a site I like is down.

Maybe the guy who made the error page wanted to show his creation and sabotaged the server.

DJLesPaulGuitar  on September 26th, 2009

I hope it gets fixed soon i really want to listen to my music lol

BoxerDogsOK  on September 26th, 2009

I wish they would give an update, it has been over 6 hours without an update.

ImperfectFit  on September 26th, 2009

Listeningtoo.com kinda sucks… it’s not the same. I want my blip back!!! A really great place for music is pandora, it’s a giant music experiment!

Jaye Valentine  on September 26th, 2009

I’m listening to “Barbie Girl” by Aqua looped on my iTunes until this problem is resolved.

Verily, that should be enough heaping guilt to encourage the blip.fm techies to think faster.

misterscience  on September 26th, 2009

@briangreene said it! Thx to blipteam for the service: this really is the best social music site out there

wanbaclone  on September 26th, 2009

That error message is (almost) worth the outage.

djwttw  on September 26th, 2009

yes yea yes !!!

hats off, once, again to the staff at Blip.fm.

we appreciate all you do for us!

thank you, for supplying us with music and music friends. you guys are wonder-full.

love to you from the heart of texas,
denise

MusicIsMySoul  on September 26th, 2009

Being an internet professional for 12+ years, I feel for the Blip.fm team. Although I’ve never had an outage this long, I have been through servers moves where we had situations with servers that were beginning to have hard drive failure & we had to move everyone to new servers within hours *Not Fun*!

Knowing what type of work goes into a service like Blip, despite my new less than 2 month old addiction, I will have patience & hope everyone else will too ;)

Cora  on September 26th, 2009

Wah! My fave site. You r so missed. You break mah hearts with your absence but still I luffs you anyway. Plz be well & I hope you’re back online soon.

DJstromer19  on September 26th, 2009

Blip is amazing. I have felt indebted to these guys for offering such a stellar service ! A music fanatics dreamworld in my opinion ! I think it is crazy how much BLIP is part of my life on a daily basis, very cool and kind of scary at the same time. Ha ! Cheers to the Blip team and thanks again for all your hard work!

This is the raddest community of people on the internet !

All the love

Jason

lillianwong  on September 26th, 2009

i…..must…..have…..blip!

evablue  on September 27th, 2009

i heart blip.fm therefore i will wait.

i am now worried about the health and well being of the blip team working on the issues as this is an unusually long period of time for the site to be down. thank you for losing your weekend, social life and sleep to fixing blip to feed our addictions.

i will now be less annoying.

get well soon. :)

esther  on September 27th, 2009

*cries*

BHkid  on September 27th, 2009

music is therapy & ur fu#k!ng up my couch.

DukeMcdonald  on September 27th, 2009

Good work guys…and thanks.

@avivamagnolia  on September 27th, 2009

Thank you! Thank you again! Blip.fm has always been incomparable, in my book. There’s no other service like it. Long live Blip.fm (and the guys who keep it alive)!

@avivamagnolia  on September 27th, 2009

I have to confess; I was totally worried that I’d lose my >800-page playlist (full of obscure tracks).

I think I’m still traumatized by the abrupt death of Ma.gnolia, I’d spent vast hours creating groups, archives, connections…vanished! Forever…

8 hours without a ‘peep’ from Blip.fm triggered my fears. And of course, all is well–thanks to quick action by Yan, et al.

Muchas gracias por todo!

@BBlanca  on September 27th, 2009

Thank you very much indeed for everything to commentators & support@blip.fm: Daniel T., Yan, etc…

Kisses…

MusicIsMySoul  on September 27th, 2009

I have no idea how the tech team works for blip.fm but I can tell you with my small business that when I’m in the middle of fixing an issue and the phone continually rings, I have it go straight to voicemail.

I too, am glad that Yan posted something, but I think because of what I do, my anxiety level over blip’s downtime was probably less than most. You can spend time answering questions about “what is wrong” or you can “fix” what’s wrong…good job guys and thank you for providing such an awesome free service that feeds my music fanaticism & soul :)

carro  on April 25th, 2010

hej jag älskar att skriva till alla som skriver till mig för jag tycker att dom skriver unerbarty till mig och då skriver jag unervart till dom mär dom är så himmla snälla då är jag oksså snäll till backa då

sheenajones25  on June 9th, 2010

blip.fm can help to expose some businesses. Its a good way to promote product through internet using this site. I know it will work out. thanks to blip.fm.

gypsysoul_as_ever  on June 19th, 2010

Are there NEW disturbances in the force? Or is it just me???

kimmybgood  on July 1st, 2010

oh i need my blip!!!!

deejeereintje1  on September 17th, 2010

rene50 and deejeereintje1 are the same
rene50 has to be removed, l can’t do anything with
rene50,just listening

cazare ieftina eforie nord  on June 8th, 2011

:)) i like the title.

watch little fockers  on June 14th, 2011

blip.fm is the best service! :D

Kathlyn Kahn  on August 26th, 2011

What a fantastic blog post, can you make it so I receive an update sent in an email every time there is a fresh update?

Buchete  on December 23rd, 2011

The force is not with you?

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