Major Email Snafu

UPDATE:
Here’s an overview (my words) of what happened from MailChimp:

Due to the large size of our list, the http request to send the email timed out, resulting in no confirmation page being shown despite the fact that the email had been queued for sending. Subsequent attempts to send the mailing then caused the mailing to be queued again and again. MailChimp was able to manually stop the process during the 4th send. Their developers are currently patching their code so this will never happen again and improving the interface so that this is completely transparent to the end user.

ORIGINAL:
Many of you are already aware that we have had a significant problem with our regular weekly user activity updates. These usually go out once a week, but in the last 48 hours the same email update went out to each recipient up to 4 times. Our sincerest apologies for the hassle this has caused many of you. We are working with MailChimp to identify the cause and make sure this does not happen again.

We will provide an update once we have identified the problem and fixed it. Thanks for your understanding and, again, we can’t say enough how sorry we are this happened!

Best,
The Blip.fm Team

Share and Enjoy: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • bodytext
  • Sphinn
  • del.icio.us
  • Mixx
  • Pownce
  • Reddit
  • SphereIt
  • StumbleUpon
  • TwitThis
  • Facebook

14 Comments

derekeb  on April 16th, 2010

hey! no worries! these things happen……

lindatomradio  on April 16th, 2010

blip.fm is cool! thanks for blip.fm!

UnderDeeper  on April 16th, 2010

don’t worry about it! :-)

Cindy79  on April 16th, 2010

I’d rather get 3 than none. :D

Haaz  on April 16th, 2010

no worries :-)

CD  on April 16th, 2010

No worries, thanks for your work. I wish you would take some time to look into your API to allow desktop clients like Blipster to work again as well. That’s really bugging me if anything.

notagrouch  on April 17th, 2010

I think its awesome that you come and tell us this stuff. And as others mentioned, in this case I much rather get 3 or 4 messages as opposed to not getting even one and wonder WTF?

keep rockin it.

Yan  on April 21st, 2010

@CD - api has been fixed and Blipster should be working again - sorry it took me a little while to get to it!

renothespinner  on April 21st, 2010

I,ve tried to reach Blipfm for sometime now. I’m
not recieving any E-mails or weekly updates. HELP!

gr8fl  on May 5th, 2010

today’s report:

Hey GR8FL,

Normally we’d tell you who’s given you props and who your new listeners are this week, but it doesn’t look like you’ve been active lately.

daniellyfirst  on May 24th, 2010

(shameless self promotion:) You should try VerticalResponse for your email marketing…

rcups1  on September 22nd, 2010

I can not get to my blip site Keeps saying in correct user name or password Could you please email me what user name or password I should enter. I miss my blip alot

Mark Adler  on January 28th, 2011

We have them all and the prices are low. This week we are selling most complete lists for under $100. Contact me here for details: mark@greatdatadirect.Co.CC

Dena Visnocky  on August 26th, 2011

What a great blog post, how can I make is so that I get an email when you publish a fresh post?

Leave a Comment