Update re: track availability

The track availability issue continues to plague some users (actually all users to at least some degree).  While we do not have a comprehensive solution, we do understand the issue a bit more and this information may help some users improve their experience.  Here is what we know:

-browser choice can effect availability; we have found that running latest edition of Chrome has produced the best results in internal tests

-Flash settings can effect availability and functioning of the player; individual users will have to assess their own comfort level with potential security issues that are associated with allowing Flash to run; in many cases this is an all or nothing proposition (if you allow Flash, the player works)

-beyond browser choice and Flash settings, track availability is primarily a function of API and content settings that are not in our control, due to Blip’s reliance on third party APIs to source content

-please email us at support@blip.fm if you have found other browsers, settings, etc. that improve availability, particularly less commonly known browsers we likely have not tested

We are looking at replacing the flash player, which would help the availability issue and likely broaden browser compatibility.  This is a part of a larger set of code fixes that will require what is for us a significant expenditure of funds (e.g. more than we have).  We will update the blog when and if that moves forward and we give it a better than 50/50 chance.

Thanks for still being a part of Blip!

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