Archive for 'Uncategorized'

Campaign Q&A

Update - we have moved all the Q&A to this separate post, and we will add answers to questions as we generate them (same info is available on Rockethub as well):

1.  What happens if we don’t hit the target?  Are funds given back to contributors?  Rockethub does not refund contributors if the target is not met - Blip will still get the funds contributed.  We will use the funds to pay for servers and coders, with the goal of keeping Blip alive and mostly bug free for as many months as possible.  Under these circumstances we would likely not be able to fulfill the basic objectives mentioned on Rockethub; we would try to give users some advanced warning about the site shutting down, so we could all fire off a farewell blip (or 100).  The servers and software development are outsourced resources not in-house.

2.  Will we be adding any content or doing more artist sessions?  Sadly not very likely, unless we raise 50 or 100 times what we are asking (of course we are not expecting that).

3.  Why does Rockethub display contributor user names?  This is not in our control as far as we are aware - sorry.

4.  If you reach your goal what will you spend the money on?  Servers and software development, including delivering on the badges which will require a small amount of graphic design work.

5.  Will you send a massive email blast?  Maybe (not a very helpful answer right?).  We would like to but there are some hurdles.

6.  Will any of the music that used to be on Blip reappear?  Very unlikely, again unless we are at 50x or 100x our target, then all bets are off.

7.  What account is the money going into?  A business banking account (not any individual’s account); if the account bears any interest it would be tiny.

Rockethub Campaign

This is the moment when we decide Blip’s fate.  Thanks everyone in advance for your support!  Check it out here:

https://www.rockethub.com/projects/63049-blip-fm-revival

Break Down

Sorry folks, we’ve clearly screwed some things up in the latest server changes.  Our devs are digging into it and we will provide an update as soon as we can.  To be completely honest here, it may be late Monday or Tuesday before we see any results from this effort.  We do not offer any excuses for the poor performance of the site, just sharing the facts with our users, who have cared enough to wonder why.

We have been asked why we keep monkeying with the servers, when they seemed to be working well (for a few days anyway) - its a fair question.  As we mentioned (or at least hinted) in our post on October 2nd, Blip was facing imminent extermination due to server costs (read ‘traffic’) far outstripping resources (read ‘revenue from those lovely ads’); while we have made huge progress in correcting this, we are not quite there yet.  When we get to something close to balance (with the site stable), we will turn our attention toward the future….

Bug Fixing Update

Thanks everyone for letting us know about the bugs you are seeing on blip.  Please email us at suppoart@blip.fm if you are still experiencing these bugs or have other issues.  Be sure to identify the bug as
-long standing (from early September or before),
-triggered by the server migration (issue began around September 18, 2015), or
-brand new issue

See update notes below to confirm status of your particular issue:

*reblips: not displaying and/or not getting email notifications
STATUS: fixed

*incorrect date stamps
STATUS: fixed

*missing/broken profile pics
STATUS: server side issue fixed, BUT you may have to re-upload the image to clear out the problem (sorry)

*blips missing from /all stream
STATUS: fixed

*Twitter integration issues
STATUS: fixed, BUT you may have to toggle it off/on to get it to work (if that doesn’t work, delete and then reconnect with Twitter at http://blip.fm/settings/integration)

*Blips not playing when selected (have to also click play button on YouTube player)
STATUS: unknown, please report if you are still seeing this issue and describe the behavior

Thank you, again! And a word on the golden rule…

Thanks everyone for your patience and support - sometimes its been more generous than we have deserved.  As I said before, the devs are figuring out how this excellent but dinosaur-era code works, and undoubtedly we will break something again, probably about the time this posts, so heads up.

____________

Now for a word about user conduct, aka the golden rule.  In case anyone was wondering, here is our take, in a nutshell:

-blip is a place where passions sometimes reveal themselves, and that is mostly a good thing

-if a conversation turns negative most folks will (and should) either steer clear of each other or apologize

-if you violate our terms (e.g. hassle people on the site), and do it again after a warning, you should expect to be deleted

-its almost painless, just like getting a flu shot, except afterword you have no blip account

-we might even miss seeing you/hearing your music on the site, but that won’t save you

-it takes about 4 clicks to do it, so its really no trouble at all

-did we mention you’ll be deleted?